[비즈니스영어이메일 작성] 미팅/방문/후속조치/정보 요청 및 애매모호한 회신

 

 

금일은 지난 번 포스팅에 연속선 상에서 요청에 대한 더 다양한 사례들을 보여드리고자 합니다.  큰 맥락에서는 큰 차이가 없음에도 불구하고 상황에 따라 좀 더 유연하게 표현하고 싶은 분들을 위해 추가적인 샘플들을 더 소개해드리겠습니다.

 

 

미팅/방문/후속조치/정보 등 요청 시 표현

기존 포스팅과 유사하지만, 좀 더 다양한 사례들을 활용하는 측면에서 아래 예시들을 참고하시길 바랍니다.

 

사례 1  (미팅 요청 ) 

Dear Mr. Smith, Once again we at Daewoo would like to express our deep appreciation for the continued kind cooperation extended by your esteemed organization. One of the Major Milestones reached in the relationship between Daewoo and ABC was the Memorandum of Understanding signed by both Parties on May 1, 202x. As furtherance of our cooperative efforts and in accordance with the MOU, we would like to hold a bilateral meeting at the end of February, the specific date and location to be determined by ABC. It is our hope that this proposal is acceptable to you, and we look forward to your positive reply. Sincerely,

Note: 첫문장은 일반적으로 잘 사용할 수 있는 표현입니다. 요청을 위한 첫 개시의 시작으로 잘 활용해 보시길 바랍니다. 

 

 

사례 2 (파트너사 방문 요청)

Dear Miss Lim, Thank you for your continued kind cooperation in accommodating visits to ABC by members of our Management Innovation team last month. Now we are asking for your kind assistance in arranging a visit for 10 members of our Quality Innovation team during the last half of March if that is convenient for ABC. In order to put less of a demand on your time, we are suggesting that this visit consist of half-day sessions over a three-day period. The team would like to cover the following areas of interest: ·     Methods of improving XYZ ·     Operation and maintenance ·     Tour of facilities For your information, I have recently joined the Global Business Development Team where my new responsibilities include ABC. I look forward to working with you and to enjoying the support and cooperation extended to my predecessor, Mr. Lee. Thank you again for your kind consideration of this proposed visit. I look forward to your positive reply. Sincerely,

Note:  과거의 참여/활동 등을 인용해서 문장을 시작할 대 특정 날짜를 굳이 언급할 필요는 없습니다. 첫번째 문장처럼 너무 장황하지 않으면서도 간단하게 지난 달 있었던 방문에 대해 언급하는 정도로 메일을 개시하면 됩니다. 

 

사례 3 (후속 조치 요청, Follow-up)

Dear Mr. Kim, I am pleased to have this opportunity to write to you in reference to the increasingly positive relationship developing between our respective organizations, which was reaffirmed during the recent visit of LG Executive Kil-dong Hong to XYZ. Your cooperation in accommodating Mr. Hong's visit and the hospitality shown him during his stay are deeply appreciated. For some time now, LG has been actively pursuing the establishment of a Memorandum of Understanding between our two organizations. In the hope that the time is now ripe for a serious discussion of an MOU, I am taking the liberty of including a draft copy for your review. If, however, there is another person in your organization who is responsible for this matter, I would greatly appreciate your passing this correspondence and accompanying MOU on for further action while advising us of this individual's name and title. Thank you again, Mr. Kim, for your sincere cooperation and kind interest in establishing closer ties between our two organizations. Sincerely,

Note: 구체적인 협력을 위한 MOU체결을 위해 담당자를 매핑해달라고  이렇게까지 깍듯이 적을 필요는 사실 없습니다. 해당 사례는 샘플이며 여기에 나온 표현들을 적절히 활용하셔서 실무에 적절히 활용하시길 바랍니다. 참고로, 마지막 문장은 좀 더 편지을 개인화하여서 요청의 중요성을 강조하기 위한 표현으로 보시면 좋습니다. 

 

사례 4 (추가적인 정보를 요청)

Dear Mrs. Yang Mr. Kil-dong Hong of the XYZ Research Institute in Korea recently visited our offices to introduce us to the ABC Association which e understand is currently in the planning stages. While Kakao is certainly receptive to a discussion of our possible involvement with ABC, we feel that the commitment of such a substantial amount of money necessitates further investigation prior to any membership agreements. Today there are a number of prestigious global platform associations headquartered throughout the world. From among these associations, Kakao has selectively chosen to join those we feel will provide the greatest overall benefit to our organization, our employees, and ultimately our customers. We are concerned how membership in ABC will directly benefit Kakao and ask that you be more specific in detailing what kind of return on our investment we can expect. If possible, we would also like to know which organizations have thus far positively responded to your proposal. We look forward with great anticipation to following the progress of ABC and trust that you will keep us informed of all future developments.

Note:  적절한 부사를 활용하여 서신의 톤앤매너를 조절할 수 있습니다. 위에 밑줄친 표현들을 참고하셔서 활용해 보시기를 권장드립니다.

 

 

요청에 대한 애매모호한 답신, Non-committal response

아주 정중하면서도 애매모호하게 회신해야 하는 경우가 종종 있습니다. 처음부터 거절하기도 부담스럽고, 그리고 가능성은 지속적으로 열어두고 커뮤니케이션 해야할 경우가 많습니다. 해당 사례는 개인적으로 종종 적절히 활용합니다..

Dear Dr. Alex Naver Executive Kil-dong Hong has asked me to express his deepest appreciation for your kind invitation to participate in the ABC Business Summit next October. I am certain you will understand that at this early a date, it is impossible for Executive Hong to guarantee his attendance. However, you have his assurance that as the date draws closer, he will consider participation in the summit to be a high priority precluding any unforeseen conflicts in his schedule. Thank you again your kind invitation. We trust you will keep us apprised of further developments. Sincerely,

Note:  위의 사례에서 선별한 어휘들은 좀 더 formal한 뉘앙스를 줍니다. 대체할 수 있는 유사 어휘들도 소개해 드리겠습니다.
(Assurance - guarantee, Priority - order of importance, Precluding - Preventing, Unforeseen - Unexpected, Apprised - Informed)

 

 

[비즈니스영어이메일작성] 미팅/회의/방문 요청 시

 

[비즈니스영어이메일작성] 요청에 대한 긍정적 회신 (감사/수락/동의)

 

[비즈니스영어이메일작성] 요청에 대한 거절표현(부정적 회신)

 

[비즈니스영어이메일작성법] 뉴스/제안/이벤트 관련 회신

 

[비즈니스영어이메일작성법] 거절/일정확인/정보요청에 대한 회신